Terms & Conditions

Welcome to Luxegem. By accessing or making a purchase on luxegem.in, you agree to the following terms and conditions. Please read them carefully before placing an order.

Use of the website — You must be at least 18 years of age, or use this site under the supervision of a parent or guardian. You agree to provide accurate, current and complete information when creating an account or placing an order.

Products and pricing — We make every effort to display our jewellery and its colours as accurately as possible; slight variations may occur due to screen settings and the handcrafted nature of some pieces. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices and availability may change without notice.

Orders and payment — An order is confirmed only once payment is successfully received and an order confirmation is sent to your email. We reserve the right to cancel any order due to pricing errors, stock unavailability or suspected fraud; in such cases a full refund will be issued.

Shipping, returns and exchanges are governed by our Shipping & Returns policy, available on this website.

Intellectual property — All content on this website, including images, product descriptions, logos and designs, is the property of LUXEGEM CREATIONS PRIVATE LIMITED and may not be copied or reproduced without prior written permission.

Limitation of liability — To the maximum extent permitted by law, Luxegem shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or our products.

Governing law — These terms are governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts at New Delhi.

Contact — For any questions about these terms, write to hello@luxegem.in or help@luxegem.in. Luxegem is owned and operated by LUXEGEM CREATIONS PRIVATE LIMITED (GSTIN: 07AAGCL8993C1Z5), Prop. No - 55, Second Floor, Saidulajaib, New Delhi – 110030, India.